Contact
One inbox. A real person.
No support portal, no ticket queue, no chatbot. Email us and a person answers, usually within two business days.
Help with a product or a refund
Something not working, trouble getting into your hub, or you want your money back. No questions, that's the deal.
Everything else
Press, partnerships, a question about the work, or just to tell us a framework helped you finish something.
A few quick answers
Want a refund? Every paid product has a 7-day money-back guarantee. Email [email protected] within 7 days and tell us which product. That's the whole process. The full policy is on the refund page.
Cancelling the Memo? It's one click in the customer portal, the same number of clicks as signing up. You don't need to email us, and we won't try to talk you out of it.
Can't find a product you bought? Everything you own lives in your hub. Log in with the email you purchased with, no password. If you're stuck, write to support and we'll sort it out.
Where we are
Finish by Fri.day™ is a small, independent digital-product studio. We're online-first and we work in writing, which means you get a considered answer instead of a hold queue.